Resolve through making.
Spatial zones, menu logic, identity applications and service choreography were tested through low-fidelity mock retail environments.
Project 05 / Concept case study · Retail and hospitality
Turning a good food idea into a service people can understand, operators can deliver and new locations can repeat.
The experience extends from first sight and queue behaviour to ordering, collection, packaging and repeat visits.
Intercept conversations, service timing and competitive audits revealed where customers needed confidence and where operators needed flexibility.
“The useful question is rarely the first one on the brief.”
Make freshness and assembly visible while keeping the operating model disciplined and scalable.
Spatial zones, menu logic, identity applications and service choreography were tested through low-fidelity mock retail environments.
Counter mock-ups, pack structures and ordering flows allowed the service to be rehearsed before site investment.
Brand, space, menu, packaging, ordering and staff tools share a modular logic suited to multiple footprints.
LOGIKO — venture, service, spatial and brand design
Specialist input — food operations and fabrication