All work

Project 05 / Concept case study · Retail and hospitality

Common Table Retail

Turning a good food idea into a service people can understand, operators can deliver and new locations can repeat.

Year
2025
Type
Concept case study · Retail and hospitality
Disciplines
Brand · Spatial experience · Customer journey · Interactive product
01 / Challenge

A new food concept needed distinctive character without creating operational theatre that would slow service or complicate rollout.

02 / Context

Look closely at the real situation.

The experience extends from first sight and queue behaviour to ordering, collection, packaging and repeat visits.

03 / Research

Evidence before assumption.

Intercept conversations, service timing and competitive audits revealed where customers needed confidence and where operators needed flexibility.

“The useful question is rarely the first one on the brief.”
04 / Strategic opportunity

A clear place to act.

Make freshness and assembly visible while keeping the operating model disciplined and scalable.

05 / Concept

A modular counter, expressive packaging and digital ordering language built around a clear compose-and-collect ritual.

A / FRAME
B / TEST
C / RESOLVE
06 / Design development

Resolve through making.

Spatial zones, menu logic, identity applications and service choreography were tested through low-fidelity mock retail environments.

07 / Prototypes

Test the right thing.

Counter mock-ups, pack structures and ordering flows allowed the service to be rehearsed before site investment.

08 / System overview

Every part reinforces the whole.

Brand, space, menu, packaging, ordering and staff tools share a modular logic suited to multiple footprints.

STRATEGYPRODUCTEXPERIENCEBRANDCommon Table
09 / Outcome

A coherent concept platform with practical principles for pilot-site design and operational testing.

Credits

LOGIKO — venture, service, spatial and brand design

Specialist input — food operations and fabrication

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